Courtesy Pay FAQ

Written by Super User on . Posted in Services

What is Courtesy Pay?

Courtesy Pay is a credit union service that pays checks, ach automatic payments and debit card transactions when a checking account is overdrawn. It helps members avoid bounced checks and NSF items.

How does Courtesy Pay work?

All members will be enrolled with Courtesy Pay, the credit union will cover checks, ach automatic payments, and debit card transactions if an account is overdrawn, up to a specified limit.

What does Courtesy Pay cost?

There is no charge to the member for having the Courtesy Pay service, unless it is utilized.

Am I required to use the Courtesy Pay service?

No. It is every individual member’s choice to use or not use the service.

What do I need to do to sign up for the Courtesy Pay service?

Nothing. You are automatically enrolled in the service. You can choose to “opt-out”, completing a form either at the credit union or online on our website at

Am I charged a fee if I utilize the Courtesy Pay service?

Yes. The credit union will pay ACH withdrawals, checks and everyday debit card purchases. For every item that SEG pays on your behalf you are charged $20.00.

If I have signed up for automatic transfers will that still work?

Yes. If you have signed up for automatic transfers on your account from your savings (share) to cover over drafting that will happen prior to the Courtesy Pay service activating. There is no fee for an automatic transfer.

Is there a maximum dollar amount that SEG will allow?

Yes. This discretionary service will generally be limited to $500 overdraft balance on most checking accounts. Students over the age of 18 are limited to $300 overdraft balance on their checking accounts. Any and all fees and charges, including but not limited to non-sufficient funds/overdraft fees will be included in the courtesy pay limit. SEG reserves the right to require you to pay your negative balance, including all fees, on demand.

How long can I be overdrawn on my account?

You may have a negative balance for 30 days on your account. Failure to bring it back to a positive status will cause it to close.

What are the qualifications for the Courtesy Pay service?

Your checking account has been open at least 30 days, without excessive NSF’s.
You must be at least 18 years of age.
No delinquency of 30 days or more on any loans.
Not subject to any legal or administrative order or levy.
Make sufficient deposits to bring your account positive at least every 30 days.

If I am overdrawn on my account will I be charged interest and can I make payments?

Courtesy Pay is a service provided by the credit union and not a loan. SEG will not charge interest on the overdrawn amount. We will not set up a payment plan as it will need to be paid in full within 30 days.

Is there a limit on the number of items that the Courtesy Pay service will cover?

No. SEG will cover an unlimited number of items as long as the total dollar amount limit is not reached.

Can SEG terminate the program?

Yes. SEG may revoke a member’s access to the Courtesy Pay service at any time. The service is not an obligation of the credit union and the credit union may refuse to provide the courtesy on any account at any time.

What happens if I overdraw my account and can’t pay it back within 30 days?

SEG always wants to help our members succeed. We will work with our members on an individual basis when circumstances arise for them.

I currently have an Overdraft Protection loan; do I have to pay it back immediately?

All Overdraft Protection loans will be frozen and the balance will not be allowed to increase. We will honor the terms and conditions of the loan, requiring members to pay the loan off as soon as the funds are available in the share draft account. Once the loan is paid in full the credit union will close it.

Courtesy Pay

Written by Super User on . Posted in Services

An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdraft by offering the following:
•We have standard overdraft practices that come with your account, such as a link to your savings account, which will transfer money if it is available to cover items from your share draft (checking) account.
Starting May 2014 we do not authorize and pay overdrafts for the following types of transactions unless you have chosen to use our Courtesy Pay privileges.
•ATM/Debit transactions from your share draft (checking) account
•Checks and other transactions made using your share draft (checking) account number
•Automatic bill payments
We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay an overdraft, your transaction will be declined.

Courtesy Pay FAQ        Courtesy Pay Opt-In Form 

Wiring Instructions

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To have funds wired from another financial institution to SEG Federal Credit Union you must use these exact instructions

Millenium Corporate Credit Union Routing # 301180111

Beneficiary FI: SEG Federal Credit Union Routing # 292977653

Final Credit to: Account Name at SEG FCU and your account #

ATM Locations

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To find the nearest ATM, please click here.

ATM Withdrawal Notice

You should be aware by now that we are in the process of changing our card program at the Credit Union. Starting on Feb. 6, 2017 all withdrawals done at an ATM machine that process Jeanie network transactions, will most likely be declined. However all ATM machines that support the Pulse network will continue to work. So please look for the Pulse network decal on the machine before attempting a transaction.

Products & Services

Written by Super User on . Posted in Services

At SEG Federal Credit Union our goal is to be your primary financial institution. We offer many products and services to make your life easier, without hurting your pocketbook.

We are committed to bringing you the highest quality products and services. Whether you stop in the credit union, call us on the phone, or use our web site, you will always receive friendly, superior service. You are not just a number at SEG Federal Credit Union, you are part of our Credit Union family.

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Here is a list of products and services we offer our members:

  • Base Share Savings
  • Auxiliary Share Savings
  • Share Certificates
  • Christmas Club Account
  • Share Draft (Checking)
  • Direct Deposit
  • Wires / Transfers
  • Individual Retirement Accounts
  • Consumer Loans
  • Mortgage Loans
  • Home Equity Line of Credit
  • Courtesy Pay
  • Notary Service
  • Automatic Loan Payments
  • Visa Giftcards
  • Mobile Banking App
  • Remote Deposit
  • Card Nav
  • ATM Cards
  • ACH (bill paying)
  • Payroll Deduction
  • Credit Disability Insurance
  • Credit Life Insurance
  • Buzzy Beaver Youth Club
  • Premier Checking for Seniors
  • Free Student Checking
  • Online Check Ordering
  • U.S. Savings Bonds (redeem)
  • Internet Teller (online access to your account)
  • Mechanical Repair Coverage
  • GAP Protection
  • Business Accounts
  • ACH Origination
  • Prepaid Debit and Travel Cards
  • Alternate Savings
  • MasterCard Debit Cards
  • Coin Counter

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